Known Issues & Workarounds
Can't see attachments on iPhone Mail App
Issue There's a known issue where iPhone users can't see email attachments (PDF) from emailed documents (ex. Sales Invoice with PDF) coming from AccountingSuite™ and we're still investigating and working on fixing the issue. Workaround There's a ...
Black screen issue workaround
Newly added users are getting black screen when accessing the account on the Dashboard, this is an on-going issue that we are already working on and there's a workaround to fix it. The workaround requires to change and update the password, check ...
How to fix invoices that were affected by the posting issue in February
Identifying invoices with the Issue Click the Accounting Tab on the Invoice and then Click General Journal. General Journal button on a Sales Invoice. If you have any product items on your invoice, you should see an entry for COGS and Inventory. If ...