Your Account
Pausing and Renewing your Subscription
To Pause your subscription, From your Portal, click your avatar in the upper right hand corner and choose Account. This will take you to your Billing Portal. In the Billing Portal, click Subscriptions. Click the circle with three dots in the upper ...
Cancelling a Subscription
How do I cancel my subscription? You can cancel a subscription by taking the following actions: From your Portal, click your avatar in the upper right hand corner and choose Account. This will take you to your Billing Portal. In the Billing ...
What is a "tenant" number?
The tenant number (sometimes referred to as your account number or your company number) is the unique identifier for your "company" in AccountingSuite™. If you have multiple companies/clients in AccountingSuite™, each one will have their own tenant ...
Your AccountingSuite Subscription
Your Billing Day (single subscriptions) Your billing day is the day of the month that you subscribed to your first subscription. If you are not happy with this day, please call us at 888 328 8275 and request that they day be changed. When you are ...
Updating Sandbox/Test Account to Live
1. On the Home Page, click Test Company. If it's your first time to access Sandbox/Test Company it will take time to update. If you already accessed it before, just click Continue button to proceed. 2. A new tab will open showing your Sandbox/Test ...
Subscribing to AccountingSuite when the trial period is over
Subscribing to AccoutingSuite Once the trial period is over, you can subscribe to AccountingSuite using the Pay Now button located on the Dashboard that displays once you login. To subscribe: On the line in the table that lists the company you're ...
How to update CC Billing Information for AccountingSuite™ subscriptions?
If you need to update the credit card use to pay for your AccountingSuite™ account, follow these steps: Go to home screen by click the Home button on the upper left hand of your screen. Click Pay Now button in Support. Fill out and enter your new ...