If I add AccountingSuite Help and Support as a user in my account when I need assistance, will this count against my available user count?
No. The available concurrent user count for your plan is not affected at all if the AccountingSuite Help and Support user is added. The free Accountant account also does not affect your available concurrent user accounts. Enabling Help and Support ...
AccountingSuite™ Help and Support
AccountingSuite™ Help and Support Help is but a call away. Use any of the resources below when you have a question or a problem. 1. Knowledgebase 2. Idea Exchange 3. Create a Support Request 4. Delighted User 5. Chat – The chat window should be just ...
Enabling AvaTax Enable Avatax Sales Tax in AccountingSuite™. Avalara Settings Page in AccountingSuite™ Navigate to Quick Menu → Settings → Sales Tax. Check the Yes checkbox next to Do you charge Sales Tax? Choose Avalara as the Sales Tax Calculation ...
Creating or Resetting your Password When you signed up for AccountingSuite™, we send you an email to welcome you with a link to create a password. If you cannot locate this email, follow the directions below under Password Help. If you are still ...
What training resources do you make available and is there an active online user community?
We have several resources available to help you on your way to being successful with our software! Our user guide is a good place to start. Also, our support team can answer questions via chat, support requests or on the phone. And last but not ...