How to Write Off Bad Invoices
Overview
For invoices that are not going to be paid, you will need to create a credit memo that will be used to cover the open balance of the selected invoice(s). To do this:
- Open the Sales Returns & Customer Credits list in the Sales module and then select Create > New.
- When creating the new document, make sure that the type is set to "Credit Memo". You can use a GL Expense via the Expense tab for the amount that needs to be written off. At this point, you can either link an invoice or leave the credit memo unattached.
- Where the credit memo says "Apply automatically", choose "Apply manually" and an "Allocate credit" window will open.
- Select the invoice(s) that need to be written off, and then select "Apply".
- Save and close the credit memo.
Related Articles
How to create Sales Invoices?
Sales Invoices track sales of products or services for inventory control and for tax and accounting purposes. Sales Invoices record a customer’s liability to you and record income from the transaction. The calculations made on Sales Invoices are also ...Invoice Reminders (Extension)
Overview The Invoice Reminders extension allows you to configure automatic reminders to customers for whom you have have invoiced. The extension includes a number of pre-written email templates that are customizable and allows for the creation of ...How to Apply Credits to Invoices
Overview There will be times when you need to apply a credit that was created for a customer to a related or unrelated invoice. We do this with the Apply Customer Credits feature. Apply Customer Credits Accessing the feature The Apply Customer ...How to split a sales invoice from one into two
To split an invoice into two, remove the items from the first invoice by right clicking the line and selecting delete. Alternatively, you may also decrease the quantity of the item. Next, open the sales order and choose Generate / Sales Invoice. A ...Sales Module Overview
Sales Sales in AccountingSuite™ includes all the necessary functionality to properly record Sales and its related activities. The Sales Module in AccountingSuite™ includes Sales Quotes, Sales Orders, Shipments Sales Invoices, Cash Receipts, Cash ...