I accidentally charged the wrong card in Stripe! What do I do?
When you click Charge with Stripe, the card that is stored in the customer record is the card that is charged.
In the case where there are multiple credit cards that may need to be charged per customer, it is necessary to delete the stored stripe token in the Credit Card tab by clicking Delete Card.
To remedy the mis-charged situation, go to Stripe and do the refund from the admin interface (detailed instructions on the Stripe site), then create a refund document (credit memo) in AccountingSuite. Copy the invoice by right-clicking the invoice in the invoice list and choosing copy. Register the card and then create a cash receipt by clicking Receive Payment. Finally click Charge with Stripe on the Cash Receipt and Post.
Processing Credit Cards using Stripe
Processing Credit Card Using Stripe AccountingSuite™ has integrated with Stripe for credit card processing right inside the application. Once a customer’s credit card has been registered with Stripe, it may be used to pay for future invoices. Setting ...
How are merchant card fees accounted for when using the Stripe Integration?
When AccountingSuite is connected via Stripe, this process is automated. Here's how it happens. 1.) You make charges via the Charge with Stripe button. 2.) Stripe will make a deposit into your bank account with the receipts. 3.) Stripe notifies ...
How do I know if a credit card charge I attempted was processed in Stripe?
To see if a Stripe charge has processed, click the Transactions Detail tab in the Cash receipt. If you see a Stripe transaction number, chances are the charge was successful! You can verify this by logging in to Stripe and looking at the customer's ...
Accepting ACH Payments via Stripe
Overview AccountingSuite's integration with Stripe allows for two methods of payment by your customer: Credit Card and ACH. ACH requires a few tasks for payments to be completed successfully in the system: ACH must be enabled in Stripe, and ...
Integrating Stripe for processing Credit Card Transactions
Stripe Overview Stripe is AccountingSuite's integrated payment processor. Once set up, you will give your customers the ability to pay invoices from emailed sales orders and sales invoices as well as the ability to charge directly from the Cash ...