If I add AccountingSuite Help and Support as a user in my account when I need assistance, will this count against my available user count?
No. The available concurrent user count for your plan is not affected at all if the AccountingSuite Help and Support user is added. The free Accountant account also does not affect your available concurrent user accounts.
Enabling Help and Support user from User List.
AccountingSuite™ Help and Support
AccountingSuite™ Help and Support Help is but a call away. Use any of the resources below when you have a question or a problem. 1. Knowledgebase 2. Idea Exchange 3. Create a Support Request 4. Delighted User 5. Chat – The chat window should be just ...
Adding the Support User
Overview Sometimes it becomes necessary for Help and Support to log in to your account (with your permission, of course) to assist you with solving problems. You can easily enable this access for Support in your User List. Enabling the Support ...
Creating or Resetting your Password When you signed up for AccountingSuite™, we send you an email to welcome you with a link to create a password. If you cannot locate this email, follow the directions below under Password Help. If you are still ...
Overview - Welcome to AccountingSuite™
Powerful software for you growing business! AccountingSuite™ is a powerful all-in-one cloud based business software that includes accounting, inventory, order management, Cloud Banking, time and project tracking and full ECommerce solution. Our ...
How to add external accountants to your account in AccountingSuite™
Did you know that you can add an unlimited number of external accountants as users in your AccountingSuite™ account? You can - and they don't count against your allotted concurrent user count. Here's how you do it: Go to your user list by ...