Partial Shipment Error - "For Items, a quantity is required"

Partial Shipment Error - "For Items, a quantity is required"

Error Message

Sometimes it's necessary to partially ship or exclude some items on the Shipment, however you may end up getting an error message "For Items, a quantity is required." This error message shows when posting a Shipment when the item quantity or Shipped field is blank or if it's "0".


Error message when posting a Shipment with blank quantity/Shipped


Deleting a Line Item

To partial ship line items on Shipment. You have to delete the line item/s that you don't want to ship.

To delete line item/s,

1. Select or high light the line item/s that you want to exclude from the shipment.
2. Click More Actions → Select Delete.



Deleting line item/s on Shipment


Backordering

The excluded line items will show as Backordered items on the Sales Order and it's showing the line items that has been shipped as well. You can see it on the Sales Order itself and the status should say Partially Shipped.



A Sales Order with partially shipped line items

Know more about Backordering by clicking this LINK.

Completing Shipment

To complete shipping the Backordered or the remaining items, just go to the Sales Order and generate another Shipment. The system will automatically populate the backordered items on the new Shipment. After completing the Shipment, the Sales Order status should show Shipped and there's nothing should be on the Backordered items.



A Sales Order with a completed shipment

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