I got an error message "Failed to generate the Sales Invoices because Sales Order use Shipment". I don't understand this message why I cannot convert the Sales Order to a Sales Invoice.

I got an error message "Failed to generate the Sales Invoices because Sales Order use Shipment". I don't understand this message why I cannot convert the Sales Order to a Sales Invoice.

When a Sales Order is created, if the Checkbox for "Use Shipment" is enabled, a Shipment has to be created before this can be invoiced. This is to make sure the order gets shipped out.

Check the checkbox and save the document - you will now be able to Generate a Shipment from the Sales Order. If you want to skip the shipment, uncheck the box and save the order - you will now be able to Generate an Invoice from the Sales Order.


The "Use Shipment" checkbox for using Shipments

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