What training resources do you make available and is there an active online user community?

What training resources do you make available and is there an active online user community?

We have several resources available to help you on your way to being successful with our software! Our user guide is a good place to start. Also, our support team can answer questions via chat, support requests or on the phone. And last but not least, you're reading this article in our knowledge-base which is full of useful things to get you on your way.

As far as an active online community, you are helping us to build that as you read this. We do hold regularly scheduled webinars for our users to help understand what we can do to help you grow. Check out our website for details and to reserve your space.
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