Why does the balance on the printed invoice not show my sales order pre-payment?

Why does the balance on the printed invoice not show my sales order pre-payment?

The invoice needs to be posted. Once it is posted, the prepayment will show on the printed form.
    • Related Articles

    • Sales Order - Pre-payments / Deposits

      Sales Order Pre-payments and Deposits (pre-invoice)  Payment may be received when customer orders have not yet been invoiced. This process allows companies to associate a payment (which could be a deposit, a pre-payment or other) with a sales order ...
    • How to create a Sales Order

      The Sales Order records a request to sell goods or services. A Sales Order initiates the Sales Workflow and may be for products and/or services. When a sales order is for services only, it may also be referred to as a work order. AccountingSuite™ ...
    • How to create Sales Invoices?

      Sales Invoices track sales of products or services for inventory control and for tax and accounting purposes. Sales Invoices record a customer’s liability to you and record income from the transaction. The calculations made on Sales Invoices are also ...
    • Partially Invoicing an Order

      When you would like to only invoice your customers for part of a sales order and not the entire order, here are the steps to take.  1. Create a sales order that has a line item for all items to be purchased. This is our "template" that will be used ...
    • How to refund a customer in cash when you have a sales order with a sales order prepayment

      There may be situations when an order needs to be cancelled and by a customer but you have taken a prepayment that needs to be refunded in in cash rather than credit.   Here's how to do this. First of all, DO NOT create an invoice. 1) Open the ...