Why does the email I send from AccountingSuite come from the email address firstname.lastname@example.org?
When documents are sent from AccountingSuite, the email address that you have entered into Company Settings is used for both the From: and the Reply-To: addresses in the sent email. The exception to this rule is when an address with the yahoo domain is entered in the Company Info tab in settings. In this case, the reply-to address is email@example.com
Yahoo does not allow software to send any email with the domain yahoo.com from their system. Because of this, if the email listed in Company Info is a yahoo.com email, AccountingSuite replaces the from and reply to address to "firstname.lastname@example.org
Use an email address that does not have the yahoo.com domain. Gmail, hotmail, outlook or private domains all work without this restriction.
How do I change the email address of a user?
To change the email address of a user, you will need to create a new account for the new user and then disable the old one. To create a new user, navigate to Quick Menu → User List and click Add. Fill out the fields and Save and Close To disable a ...
Overview You can view the status of all emails sent from your AccountingSuite ™ account. Usage To view email logs, click Email Logs on your dashboard on the same line as the account of interest. Ensure the Data tab is in focus. Select one or ...
Is There a Way to See the Content of Emails I Send from AccountingSuite?
We do not store the message content of emails we send, we simply send them on their merry way for the most part. As a result, there is not a way to view the content of emails you have already sent. We do maintain a log of dates/times and statuses ...
Logging in and out of AccountingSuite™
Logging in to AccountingSuite™ There are two methods of logging in, Method 1: Access the login screen: https://login.accountingsuite.com. Type in your Username (email address) and your Password. Click Login. - OR - Method 2: Access the login ...
If I add AccountingSuite Help and Support as a user in my account when I need assistance, will this count against my available user count?
No. The available concurrent user count for your plan is not affected at all if the AccountingSuite Help and Support user is added. The free Accountant account also does not affect your available concurrent user accounts. Enabling Help and Support ...