Knowledgebase AccountingSuite FAQ Passwords

            I'm trying to activate an account but it's telling me I'm entering the wrong password. What's going on?


            The Issue

            When you create an account, you use your email address as a login ID.   The password that you create initially will become your password for all accounts that are created using the same email address. When you activate a second account, enter the same password.   

            The Solution

            If you don't remember it, click "Forgot / Change Password on the login page and reset it.  It will be reset for all accounts under that email address.
            Updated: 21 May 2019 06:01 AM
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